Privacy Policy

"Our mission at My Cosmetic Surgery is to offer the most authentic, top-quality experience for individuals like you, who aspire to discover and enhance the remarkable beauty and transformation that cosmetic procedures can bring."

My Cosmetic Surgery | Privacy Policy

STATEMENT: Protecting your private information is our priority! Please note we do not collect any personal information about you unless you voluntarily provide it to us. Therefore, this Privacy Policy will help you understand how we collect and use personal information from those who visit our website and request additional information regarding the Surgical and Non-Surgical proceedings we have to offer. We reserve the right to make changes to this Privacy Policy at any given time.

Definitions:

      • Service: means and refers to any and all surgical, non-surgical proceedings or cosmetic treatments offered at any of the clinics of My Cosmetic Surgery, Inc. which are more specifically listed at the Website operated by My Cosmetic Surgery, Inc.

      • Policy: means and refers to this Privacy Policy in its entirety, including any updates or changes that may be made from time to time. 

      • Company: means and refers to My Cosmetic Surgery, Inc. 

      • Personal Data: means data about a living individual or individuals who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

      • Usage Data: is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). 

      • Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

      • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

      • Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

      • Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

    We may use the services of various Service Providers in order to process your data more effectively.

        • Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.

      Introduction

      The Company respects your privacy and is committed to protecting it through our compliance with this Policy. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement. If at any point in time, Company decides to make use of any personally identifiable information on file, in a manner vastly different from which was stated when this information was initially collected, you will be promptly notified using the information provided to us.

      It’s important that you understand that Company may change this Policy from time to time by updating this page. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit our Website. This policy was last updated on or around August 11, 2020. 

      Types of Data Collected: 

      The Company may collect the following information: 

          • Your first and last name 

          • Your contact information including without limitation billing and shipping address, phone number(s) and email address(es) 

          • Your demographic information such as postcode, preferences and interests

          • Your Address, State, Province, Zip/Postal code, City and other residential information 

          • Cookies and other Usage Data 

          • Other information relevant to customer surveys and/or offers

        We collect this information in various ways including:

            • Directly from you when you provide it to us.

            • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. 

            • From third parties, for example, our business partners.

          Information You Provide to Us  

          The information we collect on or through our Website may include:

              • Information that you provide through our Website. This includes information provided at scheduling appointments, shopping for the Company’s products, or requesting further services or information from the Company. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. 

              • Records and copies of your correspondence (including email addresses), if you contact us.

              • Your responses to surveys/questions that we might ask you to complete for research purposes.

              • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information and payment method before placing an order through our Website.

              • Your search queries on the Website.

              • Any other information that you provide to the Company through the use of the Website. 

            Information We Collect Through Automatic Data Collection Technologies  

            As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

                •  Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

                • Information about your computer and internet connection, including your IP address, operating system, and browser type.

              We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). 

              The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

                  • Estimate our audience size and usage patterns.

                  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

                  • Speed up your searches.

                  • Recognize you when you return to our Website.

                What we do with the information we collect: 

                The Company collects this information to understand your needs and provide you with a better service, and in particular for the following reasons:

                    • Internal record keeping. 

                    • We may use the information to improve our products and services.

                    • We may periodically send promotional emails, newsletters, and other promotional marketing emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. 

                    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize our Website according to your interests.

                    • We may use the data collected to notify you about changes to our Service and to provide you customer support while using our Service. 

                    • We may use the information to detect, prevent and address technical issues with our Service and to monitor your usage of the Service. 

                  How We Use Your Information

                  We use information that we collect about you or that you provide to us, including any personal information:

                      • To present our Website and its contents to you.

                      • To provide you with information, products, or services that you request from us.

                      • To fulfill any other purpose for which you provide it.

                      • To provide you with notices about your appointment(s) scheduled through our Website. 

                      • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

                      • To notify you about changes to our Website or any products or services we offer or provide though it.

                      • To allow you to participate in interactive features on our Website.

                      • In any other way we may describe when you provide the information.

                      • For any other purpose with your consent.

                    Usage Data

                    We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

                    Data Security

                    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other information will be encrypted using SSL technology. 

                    The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

                    Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

                    Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

                    If you are from the European Economic Area (EEA), the Company’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

                    The Company may process your Personal Data because:

                        • We need to perform a contract with you

                        • You have given us permission to do so

                        • The processing is in our legitimate interests and it’s not overridden by your rights

                        • For payment processing purposes

                        • To comply with the law

                      Your Data Protection Rights Under General Data Protection Regulation (GDPR)

                      If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

                      If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at the contact information provided below. 

                      In certain circumstances, you have the following data protection rights:

                          • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

                          • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

                          • The right to object. You have the right to object to our processing of your Personal Data.

                          • The right of restriction. You have the right to request that we restrict the processing of your personal information.

                          • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

                          • The right to withdraw consent. You also have the right to withdraw your consent at any time where the Company relied on your consent to process your personal information.

                        Please note that we may ask you to verify your identity before responding to such requests.

                        You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

                        How we use Cookies

                        We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

                        This helps us analyze data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

                        Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

                        You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, this may prevent you from taking full advantage of the Website.

                        Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

                        Some Cookies we use include:

                            • Session Cookies: We use Session Cookies to operate our Service.

                            • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

                            • Security Cookies: We use Security Cookies for security purposes.

                            • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. 

                          Links to Other Apps

                          Our Website may contain links to other Websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Website in question.

                          Third-Party Use of Cookies And Other Tracking Technologies

                          Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

                          We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

                          Service Providers

                          We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

                          These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

                          Analytics 

                          We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service.

                          Google Analytics is a web analytics service offered by Google that tracks and reports app traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. 

                          You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

                          For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

                          Advertising

                          We may use third-party Service Providers, such as Google Admon & DoubleClick Cookie, to show advertisements to you to help support and maintain our Service.

                          Google, as a third-party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other apps on the Internet.

                          You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

                          Disclosure of Your Information

                          We may disclose aggregated information about our Users, and information that does not identify any individual, without restriction. 

                          We may disclose personal information that we collect, or you provide as described in this privacy policy:

                              • To our subsidiaries and affiliates.

                              • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

                              • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

                              • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

                              • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.

                              • For any other purpose disclosed by us when you provide the information.

                            Non-Marketing Purposes

                            Company greatly respects your privacy as previously stated. Therefore, there will be times where we may contact you for non-marketing purposes.

                            Controlling Your Personal Information

                            You may choose to restrict the collection or use of your personal information in the following ways:

                                • Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. 

                                • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

                              We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

                              You may request details of personal information which we hold about you under the Data Protection Act 1998.

                              If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

                              Retention of Data

                              The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

                              The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

                              Transfer of Data 

                              Your information, including Personal Data, may be transferred to —and maintained on— computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

                              If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

                              Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

                              The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

                              Disclosure of Data and Business Transactions 

                              If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

                              Payments

                              We may provide paid products and/or services through the Website. In that case, we may use third-party services for payment processing (e.g. payment processors).

                              Our Service may contain links to other sites or apps that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

                              We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

                              Changes to This Privacy Policy 

                              We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

                              Accessing and Correcting Your Information

                              You may send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

                              Disclosure of Data for Law Enforcement

                              Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). In such an event, the Company will disclose your Personal Data that it has collected to the applicable court or government agency. 

                              Legal Requirements

                              The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

                                  • To comply with a legal obligation

                                  • To protect and defend the rights or property of the Company

                                  • To prevent or investigate possible wrongdoing in connection with the Services provided to you 

                                  • To protect the personal safety of users of the Service or the public

                                  • To protect against legal liability

                                Children Under the Age of 13

                                Our Website is not intended for children under thirteen (13) years of age. No one under age thirteen (13) may provide any personal information to or on the Website. We do not knowingly collect personal information from children under thirteen (13). If you are under thirteen (13), do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under thirteen (13) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the information provided below. 

                                California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

                                “Do Not Track” Signals 

                                We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform apps that you do not want to be tracked.

                                You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

                                Choices About How We Use and Disclose Your Information

                                We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

                                    • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

                                    • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email with your request to the email provided below. 

                                    • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to the email listed below. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

                                  We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

                                  Your California Privacy Rights

                                  California residents may have additional personal information rights and choices. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa

                                  California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to us at the email listed below. 

                                  Acceptance of the Terms

                                  By using this Website, you are hereby accepting the terms and conditions stipulated within the Privacy Notice. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our Website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept of such changes.

                                  Contact Us 

                                  If you have any questions or concerns regarding this Privacy Policy, please contact us by email: [email protected]. You may also contact us via our toll-free number: (305) 264-9636.

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